Q: Why do I have to move my website? What does web site migration consist of?
A: If your current web hosting provider can no longer meet the requirements of your website, or if you go through regular downtime, or if you are forced to wait for hours for the client support team to get back to you, it may be smart to change your provider, i.e. to transfer all the files for your web sites as well as your databases from your current provider to your future provider. At MMECloud Web Hosting, we are aware that this can be hard & time–consuming. That’s why we’ll accomplish all that for you at no cost!Our seasoned technical team representatives will transfer your site content from your current provider to us. Our technicians have extensive experience with website migration and can take care of everything – from a traditional WordPress–powered weblog or Joomla™ CMS–based website, to an extremely elaborate, custom–made web application.
Q: Website migration sounds like lots of work. How much time will it take?
A: While we cannot give you an exact time frame, since there are lots of variables, among them the size of the files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will do our very best to transfer your web site within 48 hours, and in certain cases – within 24 hours (in case the website content is not very large).
Q: What data will I be required to give to your Website Migration Department?
A: We’ll require the login details for your current web hosting provider’s Control Panel along with the site’s name (domain name).
Q: My old web hosting account has delicate info inside. How can I rely on you?
Q: Will my site be offline during the migration?
A: While we move your site, it will be available both in your hosting account with us and in your account with your old web hosting provider. After the transfer is done, we will make certain that everything is working correctly and that the integrity of your web content is not affected prior to informing you that the migration is complete. Then we will tell you how to move the domain to your hosting account with us and how to update the DNS records.
Q: Will my current web hosting provider discover that I’m leaving them?
A: While we transfer your website content, your hosting provider won’t be aware of the migration at all. We will not touch base with them in any way.
Q: Which web hosting providers can you migrate data from?
A: We can migrate your site from any hosting provider or any Linux–driven hosting platform provided that we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we are unable to migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.