A 99.9% Server Uptime
The principal benefit of constructing your very own shared hosting system is that you don’t need to be worried about compatibility issues – you configure a specific set of software apps in such a manner as to work with a defined set of hardware components. The final outcome is something a lot more stable and reliable, since there are fewer possible chances of failure. We’ve built our cloud hosting platform using time–tested hardware components along with a seriously modified version of Security–Enhanced Linux so as to create an extremely secure environment for your websites.
This is the reason why, with all our Linux shared hosting packages we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it’s crucial to also set up your own network infrastructure. This is why we set up a custom–configured internal network in each one of our data center facilities. Relying on first–class Juniper switches and routers, our internal network allows for really fast data transfer speeds and is also completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, regardless of which web hosting package you’ve opted for.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned money at risk, you cannot feel really safe. This is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel happy with our web hosting service or if you wish to get a bit more powerful web hosting solution, such as a VPS web hosting services or even a Linux dedicated hosting services – you will receive your money back in full, without hidden costs or reimbursement charges.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive a reply, you know how irritating this can be, even more so when your web site is on the line. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our tech support engineers will be here and they’ll reply to you in less than 60 minutes. And the best part is that their average ticket response time is less than 20 minutes!