Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving top quality support prompt is our high priority, so that we back up each Linux shared hosting plan with a one hour ticket reply guarantee. Once you send a ticket or post an e–mail, our customer help and support team will do all they could do to present the most adequate solution to your issue and to supply you with advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is supplied by a group of professional techs who are able to reply to your query quickly. You’ll be able to get in touch with the tech support team by launching a customer assistance ticket from your Hosting Control Panel or by submitting us an e–mail. On working days, you may also contact us on the phone or take advantage of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a broad know–how base into the Control Panel so as to obtain convenient step–by–step instructions anytime. Each part of the Control Panel features its own contextual guide area displaying a selection of how–to posts. We have also organized video lessons to offer you with a better visual representation of how to perform any given job.