Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Hosting Control Panel you’ll find an exhaustive Help Center section featuring heaps of how–to articles and frequently asked questions. They are contributed by our support team of skillful technicians. Simply fill in your question and our clever system will provide you with the best possible answer.

  • Top quality support service

  • Video Tutorials

  • We have compiled a collection of instructional video tutorials that visually demonstrate how to solve a common issue related to your Linux shared hosting account. You can find the tutorial videos in the Help Center.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 customer service and a one–hour support ticket response guarantee. Our trained customer service technicians will be available to you night and day to reply to your inquiries and to solve any problem that you might possibly chance upon. Just send a support ticket from the Help Center section and we will reply to you in a jiffy.