Although this isn't the most importantfactor to help you recognize a reliable shared hosting supplier from a bad one or a reseller from an actual provider, being able to call and speak with a live person is a sign that you aren't dealing with a one-person company and that you'll be able to get in touch with somebody whenever you're looking for assistance. The telephone support for hosting services may vary from basic to professional, thus the problems which can be resolved through a call vary depending on the specific service provider. In the general case, these issues are simpler and feature billing or 1st level tech issues as more difficult tasks often need a support ticket where both you and the system administrators can follow the proceedings with a specific issue. Nevertheless, being able to call your service provider will save you lots of time and efforts for the multitude of small things which may eventually appear at the time you manage your website hosting account.

Phone Support in Shared Hosting

As we have live phone support 14 hrs a day, you can call us and speak with our customer support representatives to get more information about the Linux shared hosting that we supply and make sure that our servers match the system requirements for your sites before purchasing anything. For your convenience, we have telephone numbers on as many as 3 different continents so you can call the one closer to you - in the United States of America, the UK or Australia. If you are already an existing customer, you can call us about general and billing issues, or even about some tech matters. In case the situation is strictly technical or it needs longer time to investigate, you should employ our ticketing system, which will allow both you and our tech support team to keep track of the info given by either side.

Phone Support in Semi-dedicated Hosting

When you need more information about the Linux semi-dedicated hosting that we offer, you're able to call any of the three support lines that we have around the world - in the U.S.A., Great Britain and Australia. By doing this, you have the option to check in advance whether our solutions are appropriate for your sites. If you're already our customer and you own a semi-dedicated account, you have the option to get in touch with us on the phone for fourteen hours every day about any type of billing or general questions. For entirely tech troubles you will need to employ our ticketing system to get in touch with our technical support because someissues just require longer time to be dealt with, but we can help you over the phone with quite a few minor tech issues as well, saving you time and efforts.