Even though the hosting service supplied by the different companies appears identical, each provider has a personalized platform with its own modifications and ways to carry out specific operations. That is the reason why, a detailed knowledge base will be truly helpful both for people with zero prior experience and for technically advanced users who will ultimately learn how particular operations are accomplished, but will lose valuable time in the process. The purpose of such a knowledge base is to make the service quick and simple to use, saving users both time and energy. The end result is more pleased clients, since they can swiftly find the information they’re searching for, and substantially less work for the support team representatives, because usually the majority of the queries and problems that customers have got are already described in the knowledge base. Provided that the articles themselves are professionally written and encompass more things, you’ll be able to get to know more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting that we are offering feature an in-depth knowledge base where you can find all you should know in regard to your web hosting account. Regardless of whether you need to set up a brand-new database, to forward a domain using an .htaccess config file or to set up an email address on your PC or phone, you can simply check our step-by-step help articles and all the info that you require will be there. When you visit a certain section of the Hepsia hosting Control Panel, you’ll see articles that are dedicated to the features that you can access through it. If you’d like to check the whole article list and get familiar with all the functions that Hepsia offers, or only to read generic information about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our very best to encompass any predicament that you could chance upon, but if you don’t find the information that you want, you can always touch base with us, as our client care staff is on duty 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the exhaustive online documentation that we’ve compiled for you. The articles themselves contain generic info on our services, instructive manuals about the various features that you can make use of, together with troubleshooting guidelines that can help you rectify common problems that you could experience. The topics that we have included encompass pretty much everything, from easy things such as how to host a brand-new domain in your account, to more elaborate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a specific Control Panel section will always be available in the right corner of the page that you are on, whereas the whole article collection is accessible through the all-inclusive Help section.